Give your customers instant, human-like answers anywhere
Customers today want answers quickly. Whether they’re in a store comparing products, visiting your website, or on a call with your team, their patience for digging through manuals or waiting on hold is limited. Traditional FAQs are flat and uninspiring, brochures get outdated, and support staff can only be in one place at a time.
Sayra offers a better way. By transforming your company’s knowledge into an interactive portal, customers can engage with a lifelike avatar that feels approachable, consistent, and always available. This isn’t just about replacing text with a chatbot — it’s about creating an experience where customers feel like they’re being guided by your brand in real time.
How it works
- Interactive portals
- At the heart of the system is an avatar that represents your company’s voice. Customers can ask it questions directly, and it responds with clear, human-like explanations. Complex topics become easier to understand when presented by a person-like presence instead of walls of text.
- Multi-channel presence
- The portal isn’t tied to one platform. It can appear as a touchscreen kiosk in your retail store, as a floating widget on your website, or even as a digital companion during video calls. Wherever customers interact with your brand, Sayra can be there too.
- Branded experience
- Every aspect of the portal is customizable — from the look of the avatars to the tone of the announcements. This ensures the experience feels like an extension of your company, not a generic tool.
- Dynamic updates
- Need to launch a new campaign, share event updates, or roll out new policies? Sayra portals can be updated instantly across every touchpoint, so customers always receive the latest, most accurate information.
Why it matters
- Reduce pressure on staff: Store associates and support teams don’t need to answer the same repetitive questions all day. Customers get immediate responses, while your team focuses on more complex, high-value tasks.
- Consistent answers, every time: Instead of relying on memory or handwritten notes, customers receive responses drawn directly from the company’s verified knowledge base. This ensures accuracy and avoids miscommunication.
- Make information engaging: Avatars deliver information in a way that feels personal and approachable, far more inviting than static FAQ lists. This creates a smoother and more memorable customer experience.
- Flexibility across contexts: Because Sayra portals can exist both physically and digitally, they adapt to where your customers are — from a busy store aisle to an online checkout page or a video call with a sales rep.
Examples in practice
- In-store kiosks → A customer wants to know if a product is in stock or how to use it. Instead of tracking down an employee, they walk up to a Sayra-powered kiosk and get an immediate answer from an avatar representing the brand.
- Website integration → Instead of scrolling through dozens of FAQ entries, a customer simply asks an avatar a direct question online — and receives the exact answer they need, complete with visual references if required.
- Live calls → During a product demo or client call, a Sayra avatar can be pulled up alongside the sales team to answer technical questions in real time, giving the conversation both depth and efficiency.
- Event support → At a trade show or conference, a Sayra avatar greets attendees, explains the schedule, and shares sponsor messages — acting as a digital host that never tires.
A new kind of customer support
The Customer Information Portal turns passive knowledge into an active experience. Instead of asking customers to search, scroll, or wait, you give them direct interaction. And because the portal can exist in both physical and digital spaces, your brand voice remains present wherever it’s needed.
Sayra doesn’t replace your people — it extends them. It ensures your customers always have access to consistent, reliable, and human-like answers, whether they’re standing in your store, browsing online, or speaking with your team.